Privacy Policy
Torque Technology Privacy Policy
Last updated : 30/05/2026
Our contact details
Name: Torque Technology Ltd
Address: 124 City Road, London, EC1V 2NX
E-mail: info@torquetech.io
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details) Visitor details such as web browser/operating system/IP address
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Contact you where requested Provide products or services
We use the information that you have given us in order to:
Send information about products and services Produce personalised advertising content Support marketing activities
We may share this information with specific categories of third parties such as:
Ad Networks Cloud Computing Services Payment Processors Sales and Marketing tools
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting privacy@torquetech.io
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
Tracking, cookies and third-party services
When you visit this site we use a small number of third-party services to measure how the site is used, run our advertising, and let you book a call with us. We’ve kept this list to the minimum we actually use.
PostHog (product analytics). Measures page views and key actions on our pilot pages so we can see how the site is performing. We use the EU-hosted version of PostHog. Before you accept cookies, PostHog runs without any cookies or local storage — events are held in memory for the current page only. If you accept, PostHog stores a cookie so we can recognise repeat sessions.
Google Ads (advertising and conversion measurement). If you arrive from a Google ad and choose Accept on our cookie banner, we load Google’s tag (gtag.js). When you submit one of our pilot forms, we tell Google Ads that a conversion has happened so Google can optimise our ad spend. We use Google’s “enhanced conversions” feature, which sends your email address to Google in a one-way hashed form to match the conversion to the ad click. Google processes this data under its own privacy policy. If you decline cookies, no Google tag is loaded and no data is sent to Google.
HubSpot Meetings (call booking). When you submit a pilot form, we embed HubSpot’s scheduler on the thank-you step so you can pick a time. HubSpot processes the booking details (your name, email, the time you chose). HubSpot is also where we manage our contacts.
Resend (transactional email). Sends the emails we exchange with you about the pilot (confirmations and follow-ups).
You can change your cookie choice at any time by clearing this site’s cookies in your browser and reloading the page — the banner will reappear.
How we store your personal information
Your information is securely stored. We keep your personal information for as long as needed for the purposes described in this notice We will then dispose of your information within 2 years after we have no ongoing business need.
Your data protection rights
Under data protection law, you have rights including: Your right of access – You have the right to ask us for copies of your personal information. Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances. Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at privacy@torquetech.io if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
Torque Technology Limited
124 City Road, London, EC1V 2NX
Alternatively email us at: privacy@torquetech.io
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk